Terms of service

 

TERMS OF SERVICE

This website is operated by DogZen. By visiting our website or purchasing from our store, you agree to the following Terms of Service.

General Conditions

You agree to use our website and products only for lawful purposes. You may not use our website in a way that harms, damages, or disrupts the store or other users.

Product Information

We do our best to display product descriptions, images, pricing, and availability as accurately as possible. However, we do not guarantee that all information is always complete, accurate, or error-free.

Product colors may appear slightly different depending on your screen or device.

Orders

By placing an order, you agree to provide accurate and complete information, including your name, email address, shipping address, and payment details.

We reserve the right to refuse or cancel any order if we suspect fraud, incorrect pricing, incorrect product information, or misuse of our website.

Pricing

Prices are listed in USD unless otherwise stated. Prices may change at any time without notice.

Shipping

Shipping times are estimates and may vary depending on the destination, carrier, customs, holidays, or other delays outside of our control.

Returns and Refunds

Returns and refunds are handled according to our Refund Policy.

Product Use

DogZen products are designed for pet enrichment and general use. Always supervise your pet when using enrichment products, treats, or feeding accessories.

Customers are responsible for ensuring that any treats or food used with our products are safe and suitable for their dog.

Limitation of Liability

DogZen is not responsible for indirect, incidental, or consequential damages related to the use of our website or products.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about these Terms of Service, please contact us at: support@getdogzen.com