Privacy policy

PRIVACY POLICY

This Privacy Policy describes how DogZen collects, uses, and protects your personal information when you visit our website or make a purchase from our store.

Information We Collect

When you visit our store, place an order, or contact us, we may collect information such as your name, email address, shipping address, billing address, phone number, payment information, order details, and browsing activity on our website.

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide order confirmations and shipping updates
• Respond to customer support requests
• Improve our website and customer experience
• Prevent fraud and protect our store
• Send marketing emails only if you choose to subscribe

Sharing Your Information

We may share your information with trusted service providers that help us operate our store, process payments, fulfill orders, ship products, provide customer support, and improve our website.

We do not sell your personal information.

Payments

Payment information is processed securely by third-party payment providers. DogZen does not store your full payment card details.

Marketing Emails

If you subscribe to our email list, we may send you product updates, offers, and dog enrichment tips. You can unsubscribe at any time by clicking the unsubscribe link in our emails.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and support store functionality.

Data Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have the right to access, update, correct, or request deletion of your personal information.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

support@getdogzen.com